Help Center

Common FAQ's

How long does shipping take?

We move fast, but good things take a minute. 📦 Orders usually ship within 2–3 business days. Once it’s out the door, you’ll get tracking to follow your gear every step of the way.

Can I change or cancel my order?

Due to our current shipping procedures, at this time we are unable to process order changes or address changes once an order has been submitted.

Once an order has been placed on our site, the information is sent to our warehouse to begin the packing and shipping process. Once this process has begun, your order is one of many being worked on, and locating it to make a change is often similar to finding a needle in a haystack.

This means we are unable to complete these change requests, and we're very sorry for any inconvenience this may cause.

The good news is that once your order arrives, you can complete an exchange or return for free at helladandyapparel@gmail.com.

If your order is heading to an address you no longer have access to, please feel free to reach out to our team. You can find our contact info here.

When will my order ship?

Orders placed with standard shipping will be processed within 24-48 business hours of an order being placed.

Expedited orders placed on business days before 1:00pm Eastern Time will ship out the same day. Expedited orders placed after 1:00pm Eastern Time, will ship out the next business day.

Tips: To estimate when your package will arrive, count the business days starting the day after your package ships (Ex.- If your order ships on a Tuesday, Wednesday would be the first business day in transit). Add one business day to your estimated arrival date if a holiday occurs while your package is in transit.

Note: Please keep in mind that the holiday season may cause delays in arrival. We appreciate your patience.

How to: Hella Dandy rewards program

Dandy Care Instructions

We recommend following the care guidelines on the tag.

but a good rule of thumb to keep your threads fresh: cold wash, inside out, gentle cycle. Hang dry if you can. Treat ‘em right and they’ll ride with you for years.

For further care help check out our youtube channel.

Do you sells gift cards?

How do I use my promocode or gift card

Some of our promocodes and gifts card are already applied. if not, you can apply during the checkout process.

Is Hella Dandy Apparel veteran owned?

No, however we love and support our Veterans and offer special promotions and discounts to Military, and first responders.

Does Hella Dandy have a military appreciation program?

Does Hella Dandy wholesale?

Yes, fill out the contact form below.

Where are your products made?

We design everything here in the U.S. with intention — bold, quality pieces that feel as good as they look. We partner with ethical manufacturers both locally and internationally to make sure every piece hits that Hella Dandy standard.

Does Hella Dandy offer discounts or promo codes?

Sometimes we drop special promos for our loyal crew — newsletter subscribers and followers usually get the first scoop. Keep your eyes on your inbox and IG stories 👀

Can you notify me when a style is in stock?

Absolutely! Here are the best ways to stay up to date:
subscribe to our newsletter, follow us on social media, check out our youtube channel

Custom Orders

Yes, fill out the contact form below.

Can I combine rewards with promo codes?

Yes, some rewards, discounts, and promos may be use together.

Does Hella Dandy have an ambassador program?

Do you offer international shipping?

Right now, we mostly ship within the U.S., but international is on our radar. Stay tuned — we’re growing fast.

Gift card issues and questions

Still have Questions