Holiday shipping and timelines
Happy Holiday Shopping! While we have set up a shipping timeline to help aid in on-time arrival of packages for the holidays, it is important to note that due to logistics issues and carrier delays this time of the year, we often times see delays. We strongly encourage placing any orders needed by the holidays as soon as possible to avoid issues receiving. Our current cutoff for arrival by Christmas is December 14th. Below are also important dates to note as well.

Our warehouse is closed the following dates:

* Thursday 11/23 (Thanksgiving)
* Friday 12/22 (Christmas Eve Observed)
* Monday 12/25 (Christmas Day)
*Monday 1/24 (New Years Day)

As we ship from warehouses in both the US and Mexico, all federal holidays in each country may affect shipping timelines

Shipping cut off dates:

* 3-4 Day Shipping (DHL) - 12/15
* 2-3 Day Shipping (Xdelivery/Maergo) - 12/18
* Two Day Shipping (Fedex Express) - 12/19 Free over $120
* Next Day Shipping (Fedex Express) - 12/20 Free over $180

Once your order is in-transit, please allow 1-3 business days beyond the projected shipping timeline for packages to arrive.

This time of the year many carriers are also employing new delivery drivers. This results in some packages being delivered to neighbors by mistake, or to strange areas of your residence. If your package is marked as delivered, but you are unable to locate it, we ask that you check around your property, as well as with neighbors.

If you're unable to locate that package after searching the above, check out the next steps here!

As always, please feel free to text us at the number below, or chat in, and one of our agents would be happy to assist you further!